Dorchester - London

53 Park Lane, London, United Kingdom, W1K 1QAshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

Located in the heart of Clapham district, Dorchester is an ideal place to stay in London. This exclusive hotel occupies a royal-style building. The property provides the garden views, while 24-hour front desk, 24-hour room service and car service are available.

The hotel is located in a busy area of London, just a few minutes' walk from High Street. Westminster is about 1.9 km away.

The hotel is just a 20-minute walk from Marylebone train station, offering a direct train link to London City airport.

It is a 10-minute walk from Marble Arch subway station.

Rooms

Each beautiful room is fitted with climate control, TV with satellite channels and a dressing room. Guests will admire views across Hyde Park from the rooms. All rooms feature en suite bathrooms along with an electric kettle, tea and coffee making facilities and a fridge.

Eat & Drink

Dine in the lobby restaurant and enjoy authentic cuisine. The 24-hour bar is a perfect place to try tea, cocktails and coffee. The nearby restaurants are CUT at 45 Park Lane and The Bar at The Dorchester.

You can start your day with a continental breakfast, which costs GBP 26 per person per night.  A full english breakfast is served at the price of GBP 32 per person per night. 

Relax

Guests can revive with aromatherapy, steam baths and facials. Benefit from the range of fitness facilities on offer, such as fitness classes and a gym area.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at GBP 50 per day.

Year renovated:   2007.  Number of floors:   8.  Number of rooms:   250.

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Facilities
Wi-Fi
Parking

GBP 50 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Laundry

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Casino
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • Park view

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 13 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hyde Park CornerHyde Park Corner1400 ft
SelfridgesSelfridges2300 ft
Cathedral Church of the Holy Family in ExileCathedral Church of the Holy Family in Exile2300 ft
Royal Academy of ArtsRoyal Academy of Arts2700 ft
The SerpentineThe Serpentine3000 ft
Savile RowSavile Row3000 ft
Oxford StreetOxford Street3300 ft
The Wallace CollectionThe Wallace Collection3300 ft
KnightsbridgeKnightsbridge2700 ft
Buckingham PalaceBuckingham Palace3200 ftBuckingham Palace Road
Carnaby Street Carnaby Street 3800 ftSoho
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The Bar at The DorchesterThe Bar at The Dorchester100 ft53 Park Lane
Alain Ducasse at The DorchesterAlain Ducasse at The Dorchester400 ft53 Park Lane
CUT at 45 Park LaneCUT at 45 Park Lane300 ft45 Park Lane
The Promenade at The DorchesterThe Promenade at The Dorchester400 ft53 Park Lane
Galvin at Windows RestaurantGalvin at Windows Restaurant800 ftLondon Hilton on Park Lane
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London ZooLondon Zoo1.9 mi
London BridgeLondon Bridge2.7 mi
Paddington StationPaddington Station1.1 mi
Euston StationEuston Station1.7 mi
British MuseumBritish Museum1.4 mi
Hyde ParkHyde Park3700 ft
The Royal Albert HallThe Royal Albert Hall1.1 mi
Embankment StationEmbankment Station1.2 mi
Notting Hill Gate StationNotting Hill Gate Station1.9 mi
Shaftesbury AvenueShaftesbury Avenue5300 ft LondonEngland
Old Compton StreetOld Compton Street1.0 mi LondonEngland
Trafalgar Square Trafalgar Square 1.1 miCentre of the City
Charing Cross RoadCharing Cross Road1.1 miCharing Cross Road, London W1
Westminster Abbey Westminster Abbey 1.2 mi20 Dean's Yard Broad Sanctuary
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Getting around
Airports
London City Airport (LCY)8.7 mi
Marham RAF (KNF)11.2 mi
Train
Victoria Train Station5000 ft
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Reviews
8.6
SuperbBased on  257  reviews

Rating by category:

8.6
Service
9.8
Location
9.4
Rooms
8.7
Dining
  • 9.2
    Superb

    Television too high and at an awkward angle to watch from bed.

  • 10.0
    Exclusive

    I emailed reservations 24 hours before my Mums stay explaining it was her 60th birthday and could we check in a bit early. I received a delightful email welcoming us for her stay. Then we arrived at 11am on Saturday morning and were offered coffee and biscuits while her room was prepared. Then we were shown up to the room and 15 minutes later a birthday cake was brought to the room. Absolutely stunning service, staff were great. Would definitely stay here for a special occasion again

  • 7.4
    Very good

    I have a good deal(i meant the rate) the spa good food meet old friends in the hotel

    beds old it has been used very much services not like before. late services lobby busy all the time. and u can not call from your room ask to be seated.

  • 9.6
    Exclusive

    The excellence and hospitality of the staff, and the beauty of the decor.

    Room rates are very high.

  • 4.6
    Guest rating

    I booked a double superior room more than two months prior to check in date and I was shocked to learn when checking in to the room that it was standard one in a 4 stars hotel type !! So I asked one of the staff members who happened to be in the 3rd floor accidentally about the room class and he confirmed to me that it was a standard type room. I went down to the reception once again and asked the receptionist to commit to the reservation and should provide me me with the agreed room type as per my booking terms and the the large amount of money I was charged for. The response was confusing as once she told me that the room that I was given is superior double and once she said that the hotel is fully booked !! With my surprise from the strange answers I am getting and my continuance insistence to replace the room she told me later that there was a better room available but I had to pay an extra 100 pound per night that acounts for 600 pound in total for the entire period of my stay. Under my wondering and dissatisfaction I had to pay the additional amount and replaced the room. I don't recommend this hotel due to credibility issues. During my stay for 6 nights I couldn't even once attend the hotel's cafe located in the lobby as it was crowded all the time. When I asked the Cafe's receptionist about a vacant table he was always making excuses of fully booked type although I am staying in the same hotel !! Very disappointing experience in that hotel .. No value for money .. Too expensive .. Could have stayed with half expenses in another 5 star hotel with a better service.

  • 9.6
    Exclusive

    the welcome,the consistancy of service and the genuine care and attention

  • 9.6
    Exclusive

    The hotel is Stunning. Our room was beautiful. Spotlessly clean. The spa was a delightful way to spend a couple of hours. Very central location.

    I was a bit put out by the fact that we were not informed of road work noise, when we asked about this we received little response to this. I had booked the room for my daughters 30th birthday. I e.mailed the hotel after the booking was made and requested a bottle of Champagne to be put in our room prior to our check in. This was not done. When I went to reception to reception to ask why this wasn't done I wasn't offered an explanation. They then wanted to put one in the room. I refused ths as it was meant as a surprise. We were then offered a complimentary glass of champagne in the bar. Does not really compensate for their huge oversight. We went out and had our champagne elsewhere. When we returned to the room they had put a bottle there. Too litte too late. On checkout I was billed r the champagne, which I refused to pay for. I would of expected better fom a hotel of this calibre. The road works and the champagne incident took the shine out of the stay

  • 9.2
    Superb

    comfort of the room, atmosphere and excellent food

  • 9.0
    Superb

    Everything, except it has no swiming pool the location which by itself is excellent but fair for vacationers

    The room provided had no view

  • 9.6
    Exclusive

    The staff from start to finish could not have been more helpful ,we were able to leave our vehicle and luggage in their capable hands prior to actually checking in whilst we went sightseeing. Nothing was too much trouble and their demeanor was of genuine and friendly professionalism of the highest order. Everything about the hotel was immaculate from the room to the public areas.

    This is the first hotel in which I have stayed where there were no tea or coffee making facilities in the room which I found unusual.

  • 10.0
    Exclusive

    The service was excellent. The grill room restaurant inside the hotel was excellent and the service superb

    We ate one night at the chinese restaurant inside the hotel and it was very disappointing. They gave away our table that we had reserved, the food was bland and the service not up to the standards of the Dorchester. We would not eat there again.

  • 8.8
    Superb

    A beautiful hotel with impressive lobby, great flower arrangements, knowledgable and helpful staff at all levels and a comfortable room (we rented superior double room).

    Two minor items: 1. When we checked in, I was asked what newspapers I'd like to have. I asked for Wall Street Journal and USA today. To my surprise, I was charged 3 Sterlings (pounds) because "they are not local papers". They should have told me that when I was asked at the check-in time. 2. In the afternoon, we stopped by the employee outside the restaurant and made reservations for dinner. Whe we came to dinner, we found the reservations were at The Promenade whic is a casual place basically an extension of the lobby. The entrance to both eating facilities and there was one employee for reservations. She should have asked what restaurant we were interested in.

  • 10.0
    Exclusive

    Bought as gift for my Son and his Bride. Quote:-What a wonderful place to stay. Couldn't have asked for anything more, it was luxurious and opulent. The perfect end to our wedding day. We will return again and again for special occasions and to make more unforgettable memories. Thank you, The Dorchester for a making our special night even more wonderful. A big thank you to all the staff and reservations too who were so friendly and helpful, nothing was too much trouble. Excellent service, Excellent Hotel. Highest Recommendation.

  • 10.0
    Exclusive

    My wife and I felt the staff was exceptional and we both felt very catered to. We ate at the Griller and the adjoining restaurant and had excellent food, drinks and service

  • 7.8
    Fabulous

    poor view from the room overrated breakfast prices

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 13 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London City Airport (LCY)8.7 mi
Marham RAF (KNF)11.2 mi
Train
Victoria Train Station5000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room